What should I do if my phone is not connecting to Wi-Fi?

1. Check that your Wi-Fi is turned on and that your phone is in range.

   
   

2. Restart the phone. Sometimes removing the Wi-Fi connection and re-establishing it can help.

   
   

3. Check your Wi-Fi network password and make sure it is correct.

   
   

4. Forget your Wi-Fi network and reconnect. This will remove the stored connection and may help.

   
   

5. Try resetting the network settings. This will delete all of the stored Wi-Fi networks and you will have to