- Check your phone hardware. Check to make sure your microphone and speakers are connected and turned on
- Check your phone's audio settings. Make sure the volume is set to a reasonable level
- Check the strength of your cellular signal or Wi-Fi connection. Poor signal strength or spotty Wi-Fi can impact call quality
- Check if there is any interference on the frequency you use. Other wireless signals in the same spectrum can cause issues with call quality
- Perform a speed test to ensure you have a fast enough data connection. Voice calls work best on faster data connections