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How do I troubleshoot issues with voice calls?

< 1 min read

  1. Check your phone hardware. Check to make sure your microphone and speakers are connected and turned on

  2. Check your phone's audio settings. Make sure the volume is set to a reasonable level

  3. Check the strength of your cellular signal or Wi-Fi connection. Poor signal strength or spotty Wi-Fi can impact call quality

  4. Check if there is any interference on the frequency you use. Other wireless signals in the same spectrum can cause issues with call quality

  5. Perform a speed test to ensure you have a fast enough data connection. Voice calls work best on faster data connections

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