How do I troubleshoot issues with mobile payments on my phone?
- Check if you have the latest version of the payment app installed on your phone.
- Be sure the mobile network is connected and working.
- Verify that the phone number associated with your payment account is correct.
- Check if the payment account is still active.
- Verify you have enough balance in your payment account.
- Check if your region is supported by the mobile payment app.
- Reconfirm your payment information is correct.
- Contact your payment service provider for assistance.