How do I resolve issues with sending or receiving text messages on my phone?
- Check your cell phone account to verify your plan supports texting.
- Verify that your phone is compatible with your network.
- Make sure the cellular connection is on.
- Turn off Bluetooth, Wi-fi, and airplane mode.
- Cycle the power on both the phone and network device.
- Update your device to the latest software version.
- Contact your mobile service provider for technical assistance if the issue persists.