Here are some steps to troubleshoot your laptop webcam:

1. Check the webcam settings.
   Ensure the camera has been enabled from the system settings of your laptop.


2. Check if the webcam is active.
   If the webcam is still not working, check the Device Manager and see if the computer is detecting the webcam.


3. Update the driver.
   If the webcam driver is outdated, update the driver software to its latest version.


4. Replace the webcam.
   If none of the above steps are successful, consider replacing the webcam with a new one.