In order to troubleshoot a laptop not charging after a software update, follow these steps:
- Check the power adapter to ensure it is firmly connected to the laptop and to the power outlet.
- Make sure the power outlet can provide your laptop with the power it requires.
- Ensure that other electrical equipment in the same outlet is not drawing power away from your laptop.
- If the problem persists, restart the computer following the correct procedures.
- Check device settings to make sure the laptop is configured to use the AC adapter power.