Look at the following steps to troubleshoot the issue:
- Check the power adapter, battery, and power cable for any physical damages.
- Troubleshoot the power adapter by using it on a different device.
- Check your power settings to make sure that the laptop is set to charge when plugged into an outlet.
- Clean the charging port on the laptop and the charging head.
- Check the charging cord and try using a different one.
- Ensure that the power socket you are using is properly functional.
- Try using a different power outlet altogether.
- Reset the laptop's power system.
- Replace the battery if the issue still persists.