It can be difficult to determine why your laptop is showing a blue screen with a sad face. Here are some steps to try to troubleshoot this issue:

1. Check if your laptop is connected to a power source.
2. If it is powered, make sure the battery is properly charged.
3. Close all open applications and restart the laptop.
4. If you are still having issues, please consult your laptop’s user manual or contact the manufacturer for additional support.