1. Remove any external device or USB from your laptop

2. Check your keyboard and mouse setting and ensure that everything is properly set

3. Check to see if all the necessary related drivers were installed properly

4. Ensure the Windows OS is up-to-date with the latest Windows updates

5. Check to make sure that no dust or other debris has accumulated around the touchpad

6. If the issue persists, check if the touchpad in your laptop has malfunctioned or is defective

7. Seek professional help if problem still remains