Here is a list of troubleshooting steps you can take to try and fix your issue:
- Check if the USB cable is properly plugged into your laptop.
- Check if the USB cable is plugged into a power source if applicable.
- Check if your device is showing up in Device Manager.
- Try replugging your CD Drive.
- Run the Windows Update troubleshooter.
- Check if the policies are blocking the access.
- Check if your CD Drive drivers are up to date.