Here are some steps to take to troubleshoot your laptop’s internet connection:

1. Check to see if your internet connection is down or unreliable by testing your connection on other devices.
2. Reset your modem and router. Unplug them from power and wait 10 seconds before plugging them back in.
3. Check to see if your laptop is too far away from the modem/router or placed in an area with a lot of interference.
4. Check to see if your laptop is running any programs that may be causing too much load on your internet connection.
5. Run a speed test on your laptop to determine if you are receiving the speed promised by your internet service provider.
6. Update the drivers of your network hardware.