If your laptop keeps crashing, here are some steps you can take to troubleshoot the issue:
- Check your laptop's internal and external ventilation to make sure it's not blocked.
- Verify that your laptop has the latest available device drivers, including the BIOS and other firmware.
- Look for any possible virus infection or malware threats.
- Ensure you have enough available storage.
- Check that your laptop AC adapter/charger output is within the manufacturer specifications.
- Run a memory test to check for any possible errors.
- Make sure you have the most up-to-date operating system version installed.
- Check the laptop’s temperature and the fan speed. If it is too hot, allow the device to cool down, use an external fan, and/or use a laptop cooling pad.
- Uninstall any unnecessary apps or programs that could be slowing down your laptop.
