Below is a list of troubleshooting steps to assist in having your email account sync with other devices:

1. Verify that the account details are being entered correctly by ONCE AGAIN entering the required information for the account on the device.
2. Confirm that the underlying account services are fully functional by visiting the email provider’s website.
3. Confirm that the device’s settings are set to allow synchronization with the account.
4. Attempt to completely delete the associated account from the device before re-establishing it.
5. If possible, attempt to synchronize the account with a different device to see if the issue may be device-specific.