Here are some steps you can take to try to get your emails to print:

1. Check the printer settings and make sure the printer is connected to your device.
2. Make sure you are selecting the right printing option on the web or application.
3. Make sure the file format is compatible with the printer. For example, some printers are only compatible with PDF and JPEG files.
4. Check the printer for any error message or indications of a connection issue.
5. Try resetting the printer, and/or restart your computer or device.
6. If the printer is still not working, contact the printer manufacturer’s support line for more assistance.