It can be difficult to download attachments if your email provider is experiencing technical issues. To troubleshoot the issue, try the following:

1. Check that your internet connection is stable.
2. Set up a different mailing account and try downloading the attachment from this account.
3. Make sure that you are using the latest version of your web browser.
4. Clear your web browser’s cache.
5. Ensure that you are using the latest version of the file type associated with your attachment.
6. Contact your email provider’s technical support team and inquire about any current server issues.