To fix a forgotten email account password, here are the steps to follow:

1. Identify the email service provider.
2. Look for any options available to reset the password.
3. If available, go through the password reset process, including verification of the account.
4. If there is no password reset option available, contact the provider by telephone or online.
5. Provide sufficient information to help verify the account.
6. Follow the directions for resetting the password.