If your online account has been locked due to suspicious activity, it is important to take the following steps:

1. Understand why the account was locked. Usually if an account has been locked due to suspicious activity, a notification will appear on the screen.


2. Contact the user support for the account. For further information, you can search the website's Help Center or contact the customer support team.


3. Provide the necessary information to prove your identity. If the provider requires further information, you may be required to fax or scan documents to prove your identity.


4. Check that all your credentials are up to date. Make sure that you have updated your security questions, passwords, and personal information.


5. Secure your connected devices. Ensure that all of the devices connected to your account are secured with the latest versions of anti-virus and anti-malware software.