If you suspect your computer has been infected with a virus, take the following steps:
- Run a full system scan using your current anti-virus program.
- Verify whether the findings from your anti-virus scan are accurate by seeking out expert opinion from reliable sources on the internet.
- Isolate the affected computer from your network.
- Securely backup important files on an external hard drive.
- Reinstall the operating system, followed by all applications and backed up data.