- Check to make sure your document is not protected from editing.
- Check your settings in the software you are using to make sure that editing features are enabled.
- Ensure you are connected to the Internet and that your cloud-based applications are working properly.
- Clear browser cache and close any unnecessary applications.
- Check permissions and user-roles to ensure that the current user has permissions necessary to edit the document.
- Reset the document to its initial settings, if available.
- Restore the previous version of the document using a file-recovery program.