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Why am I not receiving any notifications for new messages in a Teams chat?

< 1 min read

Here are a few possible solutions for troubleshooting notifications for new messages in a Teams chat:

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  1. Check notification settings:
    Go to your app’s settings and check to make sure that the appropriate notifications and alerts have been enabled
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  3. Check your internet connection:
    Check to make sure that your device is connected to the internet or an available Wi-Fi network
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  5. Restart your device:
    Perform a power cycle on your device to restart it and clear any cached data
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  7. Update your app and device software:
    Update your app to the latest available version and confirm your device is running the most updated software
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  9. Uninstall and reinstall the app:
    If possible, try uninstalling and then reinstalling the app to see if this resolves the issue
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  11. Contact Customer Support:
    If none of the above solutions resolve the issue, you may need to contact the app’s customer support team

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