- Find the folder
Locate the folder in which the file should be stored and check if it’s in the correct location. - Check for archived files
Check the archived folders directly or search for archived versions of the missing file. - Contact co-users
If another user has access to the same folders, contact them to check if they can help you find the file. - Check user profiles
Check user profiles associated with the same drives to see if the file is saved on another user’s profile. - Check Trash
If the file was deleted, check Trash for the deleted version and undelete it. - Search for file
Rerun a search query for the file name in case of file corrupt or accidental renaming/moving.