Why is my printer not scanning to email with the correct file type?

1. Check your printer’s manual or online documentation to verify the list of supported file types
2. Test the different file types available to you (e.g. JPEG, PNG, PDF, TIFF, etc.) to ensure your printer is compatible
3. Check the default file type setting for the printer’s scan software
4. Verify that you are using the correct scanning equipment (e.g. document scanner, scanner app, etc)
5. Make sure all cables are connected properly and that you have the latest version of your printer’s software update