View Categories

How do I troubleshoot a connection issue with my printer and Wi-Fi?

< 1 min read

How do I troubleshoot a connection issue with my printer and Wi-Fi?


  1. Check the printer is connected to the same network as your computer or device
  2. Verify the printer is switched on and plugged in
  3. Turn the printer off and on
  4. Check the printer’s firmware version and ensure it is up to date
  5. Ensure your network name and password are correct
  6. Try restarting your router
  7. Check any existing firewall settings
  8. Make sure a website is not blocking the printer

Powered by BetterDocs