How do I troubleshoot a connection issue with my printer and computer?
- Step 1:
Check for any cables connecting your printer and computer are securely connected. - Step 2:
If your printer is connected via Wi-Fi, ensure that your printer is connected to the same Wi-Fi network as your PC. - Step 3:
Verify that the latest printer driver is installed on the computer and the printer is compatible with the computer. - Step 4:
Restart the printer by unplugging it from the power source then plug it back in. - Step 5:
Perform a soft reset by holding the printer's power button for five seconds, then releasing it. - Step 6:
Check the firewall settings on the computer and ensure it is configured to allow printer connections. - Step 7:
If an error message is displayed on the printer, find out the exact meaning of the error and take appropriate action.