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How do I troubleshoot a network connection issue with my printer?

< 1 min read

Here are some things to consider when troubleshooting a network connection issue with a printer:

  1. Verify all cables are connected properly, and check if the printer is powered on.

  2. Check the ink or toner levels of the printer.

  3. Print a network configuration page to get information about the printer’s current network settings.

  4. Check if the network connection issue is specific to a particular computer, or is global to all connected devices.

  5. Go through the network troubleshooting steps for the printer.

  6. Uninstall and reinstall the printer.

  7. Check the application settings where the issue is being experienced.

  8. Restart the printer and the pertinent devices for the network connection.

  9. Check the connection between the computer and router’s IP address.

  10. If the issue persists, seek help from a printer service technician.

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