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Why is Outlook not showing my correct display name in emails?

< 1 min read

  1. Check your Outlook profile settings to ensure you have the correct display name displayed.

  2. Verify whether your email address is correct.

  3. Verify the name in the account settings.

  4. Check the Global Address List (GAL) on the network.

  5. Contact your IT service or other resource to verify network issues.

  6. Restart Outlook or your computer.

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