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Why is my OneDrive constantly pausing and restarting the sync process?

< 1 min read

1. Check your internet connection – Make sure your internet conneciton is stable, reliable, and fast enough to support OneDrive syncing.


2. Make sure OneDrive can access your network connection – For instance, if you’re using a VPN or a work network, check that your IT admin has enabled the necessary access.


3. Check your firewall or antivirus settings – Make sure your firewall or antivirus software is not blocking the OneDrive sync client.


4. Check the availability of the OneDrive service – Also, check if the OneDrive service is available on its end. You can always check the service health on the Microsoft Service Dashboard.


5. Uninstall and reinstall OneDrive – Uninstall the OneDrive app from your computer and then reinstall and configure it following the official instructions.


6. Make sure the filename length isn’t too long – Make sure the filenames in your OneDrive folder aren't too long.


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