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How do I troubleshoot a slow internet connection on my smart thermostat?

< 1 min read

How do I troubleshoot a slow internet connection on my smart thermostat?


  1. Check your internet connection. Test your modem connection by unplugging it, waiting for 15 seconds, and then plugging it back in.
  2. Check for any internet service provider outages.
  3. Reset your router and modem. Turn off the modem, then unplug modem and router from power. Leave them for about 15 minutes.
  4. Update your router firmware.
  5. Check your Wi-Fi signal. Move closer to the router or Wi-Fi access point and test the speed again.
  6. Restart your device. Unplug the device, wait 15 seconds, reconnect it, and then run another speed test.
  7. Check for possible interference. Remove large items that could be blocking the signal, such as microwaves and fish tanks.

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