To resolve Outlook/Exchange search issues, here are several steps you can take:
- Check your search settings on Outlook, as this may determine the search results
- Make sure you have selected the correct search folders (Inbox or other mail folders)
- If possible, start Outlook without add-ins
- Confirm that the issue isn’t just slow searching for large number of emails
- Use Instant Search or Advanced Find in Outlook
- Ensure you are using the most up to date versions of Outlook and Exchange
- Verify everything is okay with the Exchange server
