How do I resolve issues with my search function not returning any results in Outlook for Exchange?
- Check if Outlook is in Offline Mode by clicking the Send/Receive tab, and then clicking the Work Offline button so the dropdown arrow toggle is not enabled.
- Verify that PST and OST files have not been marked as read-only files.
- Verify that the Outlook Index is enabled and complete by clicking the Search Tools tab, and then choosing the Instant Search from the ribbon.
- Check your Outlook account settings for POP or IMAP by going to the File tab, clicking Account Settings, and then Verify your account settings.