View Categories

How do I troubleshoot issues with email attachment downloading or opening?

< 1 min read

How do I troubleshoot issues with email attachment downloading or opening?


  1. Check your internet connection.
  2. Make sure email account settings are correct.
  3. Check for any browser settings.
  4. Check if you have the latest version of browser installed.
  5. Put your email provider’s address in your browser’s trusted address list and update the whitelist.
  6. Check if your devices has enough storage space.
  7. Clear your browser’s cookies and cache.
  8. Run an antivirus scan.

Powered by BetterDocs