Below is a list of steps to troubleshoot the issue of emails being duplicated in your inbox.
- Check all folder locations, tagging settings, and rules to make sure no automated actions are configured
- Check whether forwarding settings are enabled in any account management settings
- Check the email setup parameters in the email client application to ensure no duplicate copies have been configured during original setup
- Check the email storage limit in the respective email accounts to see if this copies of emails are expiring due to the full storage