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How do I troubleshoot issues with email attachments?

< 1 min read

How do I troubleshoot issues with email attachments?Here are a few possible steps you can try to take:


  1. Check the file size of the attachment – Some email programs limit file sizes for inbound attachments.
  2. Verify that the attachment is not blocked – Email providers may block certain audio and video file formats as a precaution.
  3. Make sure the attachment is in a supported format- Most email providers support common file formats like PDF, JPEG, text, and certain Microsoft Word and Excel files.
  4. Verify that the attachment type is supported – Some email programs don’t support ZIP folders or certain other types of files.

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