Check the following points to ensure that your Active Directory user account is part of the correct distribution group:
- Verify the user’s group membership:
Make sure that the user is member of the correct distribution group by verifying the user's current group membership. - Check the user’s name and account status:
Verify that the user's name and account status has not been changed recently. - Look up the group membership in the Active Directory's GUI:
Clarify the group membership by looking it up in the Active Directory's GUI. - Review the group policy settings:
Check the group policy settings to ensure that the user has all necessary rights and permissions. - Update the Active Directory:
Verify that the Active Directory is up-to-date and not corrupted.