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Why is my Active Directory user account not showing up in the correct distribution group?

< 1 min read

Check the following points to ensure that your Active Directory user account is part of the correct distribution group:

  1. Verify the user’s group membership:
    Make sure that the user is member of the correct distribution group by verifying the user's current group membership.
  2. Check the user’s name and account status:
    Verify that the user's name and account status has not been changed recently.
  3. Look up the group membership in the Active Directory's GUI:
    Clarify the group membership by looking it up in the Active Directory's GUI.
  4. Review the group policy settings:
    Check the group policy settings to ensure that the user has all necessary rights and permissions.
  5. Update the Active Directory:
    Verify that the Active Directory is up-to-date and not corrupted.

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