How do I troubleshoot Active Directory password synchronization issues?
- Confirm the Active Directory account credentials used for connecting the resource to the directory.
- Check for version compatibility between the resource and the directory.
- Verify that the synchronization process works between a staging server and the directory.
- Check that users are mapped to the correct directory.
- Review synchronization logs to detect any anomalies.
- Investigate any issues with the directory access.
- Confirm user permissions on the resource.
- Check that user identities are published from the directory.